Thorsen Consulting is a woman-owned technology consulting firm started by Molly Connolly in 1997. The core focus of the organization is to provide technical solutions to organizations seeking to improve day to day processes through custom database development. Over the years Thorsen has worked with dozens of large and small business, educational institutions, and government agencies to eliminate duplicate data entry, improve efficiency, integrate with a disparate system and provide more secure access to data.
Customers come to us when they can’t find an off-the-shelf solution to meet their needs. While our analysis and development process allows us to assist clients in a variety of industries, primary areas of subject matter expertise include workflow systems for marketing and advertising workgroups and student information systems for schools and universities.
MISSION & VALUES
We work with you to help you define your needs and come up with a variety of technical options to solve the problem. With over 20 years of experience, we know that there is no such thing as “one size fits all” when you talk about custom databases so we can make recommendations to help our customers determine what is best for their timeline, workflow
Set Achievable Goals
Successful implementation of new projects requires buy-in from all parties and setting realistic expectations. Change is not easy for small or large businesses so we work with you to define realistic, achievable goals.
Focus on Customer Satisfaction
Helping customers to adapt to changing processes can be challenging. Customers are spending their time and resources on technology that can be hard to understand or visualize results. With this in mind, we work closely with customers to keep them apprised of progress, to education them to their choices, and to provide rapid response time.
Working together, we determine if a custom database solution is the best option for your organization. Assuming custom development is the best option for you we work together to define the scope of the project. Once the overall goals and scope of the project have been defined, we prepare a detailed scope of work and technical specifications for your project. Our team then works directly with your team to build and test the solution.
A key element of our success is the ability to adjust to changing needs. It is often difficult for customers to flesh out all their needs up front so we use an iterative process to review and update the scope through the project. As part of each project, we incorporate training and support to ensure your long-term satisfaction.